Terms & Conditions

CANCELLATION POLICY – When you register for a class you reserve a slot that determines how much food we buy, how many work stations we set up and determines whether there are enough students for the class to be held. In order for us to refund your deposit please notify us at least 3 days in advance. If Kitchen Works cancels a class due to low enrollment all payments and deposits will be refunded in full. Orders accepted and shipped by Seller are non-cancellable by Buyer unless agreed to in writing by Seller. If Buyer makes written request for cancellation of the entire order, or any portion thereof, and Seller agrees in writing to such request, Buyer shall then be responsible for payment to Seller of a reasonable fee reflecting the non-recoverable time and material costs, with reasonable profit expended by the Seller on the Buyers order prior to cancellation. In no event shall this fee or restocking charge be less than 20% of the price of the materials cancelled. When the return of materials is authorized by Seller, they must be returned within 30 days after shipment date, being in new condition and freight being paid. Custom orders are non-refundable PAYMENT TERMS – Buyer agrees to pay the contract price specified in this agreement. Prices subject to change without written notice to the Buyer. Terms are Net 30 Days with approved credit, unless otherwise stated in writing from seller. A finance charge at the monthly rate of 1.5 % will be assessed on past due invoices. Seller reserves the right to press for collection at any time beyond the due date. Buyer shall be liable for Seller’s costs of collection including, without limitation, reasonable attorney’s fees. WARRANTY – All products are warranted to be free of defects in material and workmanship. The conditions of warranty are in effect for three years, commencing at the date of shipment. To make a claim under this warranty the Buyer must notify the Seller in writing immediately after the Buyer discovers the defect and receives authorization to return the defective equipment to the Seller. Seller’s sole and exclusive liability shall be to repair or replace the defective equipment and ship it back to the Buyer. This warranty does not apply to defects not caused by the Seller, such as acts of God, abuse, improper installation or alteration. Equipment supplied as a warranty replacement shall be warranted for the remainder of the original warranty period. FORCE MAJEURE – Seller shall not be liable for failure to perform any of its obligations under this Agreement to the extent such failure is caused by acts of God, fire, war or any other events that are beyond Sellers reasonable control. SELLER’S PROPRIETARY RIGHTS – Unless specifically stated, the Seller retains ownership of, and the Buyer will not acquire title to or the right to possess models, patterns, processes of Seller’s proprietary data (such as design, engineering and technical information), trade secret information (such as secrets contained in manufacturing methods or processes). Any proprietary data or trade secret information of Seller disclosed to Buyer shall be retained in confidence by Buyer and not disclosed to others unless such data or information was known or later becomes known to the general public. RETURNS POLICY Jupiterkitchenworks.com is consumer oriented and we strongly believe in customer satisfaction. We will do whatever is necessary to make sure you are satisfied. If you do have a problem concerning any of the products that you purchased from us, simply return it to us within 30 days of purchase along with your sales receipt and we will promptly refund your purchase price less shipping charges. Custom orders are not refundable.

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